Safety. The driver behind Volvo Cars’ strategy over the past few years was to provide their drivers and passengers alike with peace of mind on the road. This goes back to their goal of eliminating death or serious injury in a Volvo Car by 2020.
Now, they’ve taken safety to a whole new level of convenience by pledging complimentary Tow for Life, free of charge.
No matter the vintage, Volvo Cars USA will now provide roadside towing as an expansion of their suite of complimentary services. Tow For Life works alongside Volvo Car Accident Advisor and the Volvo Lifetime Replacement Parts & Labor Warranty.
“Tow for Life ensures that in the event of a breakdown, help is on hand no matter the age of the vehicle,” said Scott Doering, Head of Customer Service for Volvo Car USA, “It’s a commitment to all our customers that cars will be taken to experts who use genuine Volvo parts and repair methods. This will get the customer back on the road faster and provide assurance that the repair was done right.”
If you’re under warrant, towing was already included as part of the roadside assistance. Now there is no additional fee to use Tow for Life for post-warranty customers. Volvo customers can call for help through Volvo On-Call or via Volvo Customer Care at 1 (800) 550-5658. Vehicle tows that are initiated through these channels will have their tow to a local Volvo retailer covered under the program.