Kortina started at Park Place in 2007 working in Organizational Excellence and has since moved from Service Coordinator to Assistant Service Manager and now Service Manager at Park Place Acura.
“Technology has come a long way in speeding up our check-in process, more history on our clients’ vehicles, etc., which allows us to spend more time with our clients. I’ve attended management training and learned so much to share with my team. It’s all about giving our clients a better service experience.”
Originally from Oklahoma City, Kortina moved to Dallas in 1997 for a “bigger city and better life.” She’s married with a 30-year-old daughter and three grandchildren. After work, she loves going home, spending time with her husband and watching her “shows.”
Don’t be surprised if you catch her crying while watching the news, commercials, or movies. “I’m super sensitive and cry very easily,” she confided.
Her advice to other Park Place Members: “Make sure you are the Park Place Experience. We take great care of our clients who trust us with their vehicle. No matter whose client it is, it’s all of our client!”
Bottom line: “I’m very passionate about work and providing a great guest experience. I also want to save the whole world!”
Park Place Dealerships was founded in 1987 and has been engaged in the community through its support of the arts, medical research, children’s advocacy, and education. Park Place employs more than 1,400 members and operates nine full-service dealerships representing luxury brands including Lexus, Mercedes-Benz, Porsche, Volvo, Jaguar, Land Rover, Acura, and Sprinter Vans. Park Place BodyWerks Collision Centers in Fort Worth, Dallas, and Plano and the Park Place Auto Auction, round out the company’s offerings. Park Place was acquired in 2020 by Asbury Automotive Group, Inc., a Fortune 500 company headquartered in Duluth, GA. For more information, visit parkplace.com.