According to the latest US Sales Satisfaction Index by J.D. Power, Mercedes-Benz is the top ranked luxury car brand in terms of sales satisfaction. The Sales Satisfaction Index measures the customer satisfaction with the sales process on a number of factors, both for those who purchase from a dealership and those who shop elsewhere. In an effort to increase customer satisfaction, many dealerships are employing product specialists to demonstrate key technological features of particular vehicles.
Mercedes-Benz has jumped from number five to number one in sales satisfaction this year, improving not only amongst buyers, but also across all categories, including salesperson satisfaction, price satisfaction, and negotiation satisfaction, among others. Visit Park Place Motorcars Dallas, Park Place Motorcars Fort Worth, or Park Place Motorcars Grapevine for the latest in what Mercedes-Benz has to offer.