Volvo is entering a new era of personalized car-buying experience with the introduction of its Volvo Concierge- a personal assistant exclusively for buyers of the all-new Volvo S90. The all-new Swedish sedan is now available to order at Park Place Volvo and online, with the help of the Volvo Concierge who will provide an unprecedented level of online service and comfort throughout the purchase process. A designated Volvo representative ensures customers know about all of the S90’s available options and and will keep you updated until the keys are in your hand.
“We wanted to make the online experience more personalized. Cars are not your average online purchase. We believe luxury consumers of today will appreciate having a personal contact that helps you understand your options and the process,” says Lex Kerssemakers, President and CEO of Volvo Car USA, “The Volvo Concierge concept is developed based on Volvo customer feedback from previous e-commerce solutions, so truly designed around their needs and a good complement to our retail experience”.
The Volvo Concierge will stay in constant contact with the future S90 owner, notifying them of when the car has been shipped from Sweden and when it is expected to arrive. Upon delivery, all of the car’s settings, such as radio stations and software apps, can be configured based on the owner’s personal preferences. All Concierge processed cars will be delivered through a Volvo retailer of choice.
Available via online chat, email and phone calls, customers can contact the Volvo Concierge to address almost any need or desire with regard to an S90 purchase.
Volvo Concierge is a complimentary service, available exclusively for online purchasers of the Volvo S90. Centered around you, it’s the convenient, personal way to order your new Volvo. Talk to a concierge today and discover more about the all-new Volvo S90. Volvo Online Concierge.
For more information about the Volvo S90 or other models, please contact:
Donny Lambrecht, at Park Place Volvo, (214) 956-5516, DLambrecht@10.2.54.33