We have officially begun updating our Lexus Technology How-To videos in case you need any virtual assistance troubleshooting your new Lexus. With the help of our in-house Lexus Technology Specialists, we have identified their most frequently asked questions and demoed their instructions.
Below are our latest updated videos on our Kick-Sensor and how to pair your Android Phone via Bluetooth:
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The new 2021 IS, which is expected to arrive in dealerships in late fall of this year, looks to expand upon the legacy it has carved out in the compact luxury sports car segment over the previous two decades. Truly a global vehicle, it will be available for sale in approximately 40 countries around the world, including the US, Japan, and other countries in Asia.
Read more for a quick summary of the new Lexus IS or click here for a full press release from Lexus.
The Development of the Lexus Driving Signature
With the new 2021 Lexus IS, Lexus looked to further cement the bond between driver and vehicle by providing an enhanced linear driving characteristic that provides direct feedback to the driver. But to do this- Lexus Engineers went to work to creat the right tool.
The Toyota Technical Center Shimoyama is key to the focus on the connection between driver and car. This asphalt track signals a change in Lexus’s development course and commitment to their human-centric approach. By using their resources and establishing a uniform Lexus Driving Signature across the entire lineup, the hope is to continue propelling the brand’s evolution and reinforce its identity in the luxury space. The latest IS represents the first step down a path that has evolved into a uniquely Lexus tarmac testbed that will affect the trajectory of every Lexus product that comes next.
“What we had foremost in mind in developing the new IS was to make it a car that excelled in communicating with the driver regardless of the road conditions or driving situation,” said Chief Engineer Naoki Kobayashi of Lexus International. “We aimed to make the new IS a Lexus compact sports sedan that provides high-quality riding comfort while offering a high level of vehicle control.”
Key Performance Upgrades of the New 2021 Lexus IS
Enhanced body rigidity by reinforcing the radiator side supports, increasing the number of front-side-member weld points, and optimizing reinforcement structures to help reduce noise and vibration while also improving riding comfort and driving performance.
Availability with larger 19-inch wheels to improve the corning force. Overall two different 19-inch wheels are available on F SPORT models, including a unique BBS wheel specific to the F SPORTs equipped with the Dynamic Handling Package. Standard 18-inch wheels will replace the outgoing 17-inch wheels on all other models.
Use of Hub Bolts to allow for improved fastening strength and increase rigidity to improve braking and handling. The use of hub bolts sheds about 2 pounds of unsprung weight
F SPORTs will only be offered on the IS 350 powered by the 311-horsepower 3.5-liter V6 engine.
Lower, wider proportions with muscular fenders to enhance and accomodate the larger available 19-inch wheels.
New slender headlamps are fitted on the IS that feature daytime running lights with a sharp L-shape signature that runs across the lateral axis just above the newly developed compact and lightweight lamp units.
There are five new exterior colors available on the 2021 IS, including Iridium, Cloudburst Gray, Matador Red Mica, Infrared*, and Grecian Water.
Apple CarPlay
Enhanced Lexus Safety System+ (LSS+ 2.5)
The rear-wheel drive IS 300 features a 2.0-liter, turbocharged and intercooled inline four-cylinder engine, which is set to deliver 241 horsepower. The IS 300 AWD is powered by a 3.5-liter V6 that delivers 260 hp and 236 lb.-ft. For buyers who crave maximum power, there’s the IS 350 in either rear-wheel drive or all-wheel drive powered by a 3.5-liter V6 that produces 311 hp and 280 lb.-ft. of peak torque.
Connectivity between people pops up in the most unlikely places. Like on the service drive at Park Place Lexus Plano. That’s where two fellow team members, who didn’t know each other from Adam, first discovered that they shared a surprisingly meaningful connection- and no, it wasn’t that they both worked at Park Place.
It All Started with a Vowel (read more to see “Y”)
One sunny morning back in 2013, Brandon Gillespy, body shop manager at Park Place BodyWerks, was at the service drive at Park Place Lexus Plano, picking up a client vehicle for transport to the body shop in Dallas.
“This guy comes over to me, big smile, introduces himself and asks if I’m related to Jamie Gillespy,” Brandon recalls.
The guy was Don Mitchell, sales experience manager at Lexus Plano. The unusual spelling of Brandon’s last name, with a “y” instead of an “ie,” caught Don’s eye.
“My daughter Meredith was always raving about a wonderful teacher at Plano’s Jasper High School named Jamie Gillespy,” Don explains. “Jamie taught an elective course in ASL, or American Sign language, and Meredith absolutely adored Jamie and I remembered the unique spelling. So Brandon and I both remarked on what a small world it was.”
In most cases, a random coincidence like that results in a pleasant conversation and that’s the end of it.
But then something else happened. Two somethings, in fact.
Jamie-Mania
First, Brandon became increasingly aware that his wife was starting to enjoy a kind of Jamie-mania.
“Since that moment, it seems like anywhere we go, a store or a restaurant in Frisco or Plano, we hear someone yell, “MISS G!” And then a former student runs across the room to give my wife a giant hug. Don’s story first opened my eyes to this phenomenon, and since then it’s been nonstop. And a lot of fun for both of us!”
Jamie Gillespy, ASL teacher at Frisco Centennial High School with husband, Brandon Gillespy, Body Shop Manager at Park Place BodyWerks
Second, Jamie’s impact on Meredith carried on well past the classroom into adulthood. After graduating from Plano Senior High, she went on to earn an education degree at the University of Arkansas and is, in fact, now a teacher at a Title 1 school in Springdale, Arkansas.
Don Mitchell, Sales Experience Manager at Lexus Plano with daughter and teacher Meredith.
“Meredith was already starting to show a passion for teaching, and Jamie really reinforced a lot of the values that made teaching a compelling career choice,” says Don. “My mother was a teacher, and just like Jamie, her example had life-lasting positive impacts on her students, too. Meredith is that same kind of person, that same kind of teacher.”
Don Mitchell, Sales Experience Manager at Lexus Plano with daughter and teacher Meredith.
“I felt inspired to learn how much my wife meant to Don’s daughter,” says Brandon, noting that Jamie is now the ASL teacher at Frisco Centennial High School as well as Student Council Sponsor. He’s especially proud that the school created a video about what her days are like during this time of uncertainty. Check it out.
Park Place Cares
Don and Brandon’s story alludes to just one of the reasons why Park Place has been such a passionate supporter of education over the past 30+ years. After discovering their small-world connection and shared values, these two members are even more gratified that their chosen place of work, Park Place, actively supports education as a corporate initiative, sponsoring the Teacher of the Year program in nine local school districts. The company is also active in the Plano ISD Education Foundation’s Grants to Educators program.
“I was amazed when I first learned of the connection between Don and Brandon, as well as Jamie and Meredith,” says Anam Ali-Hashambhai, Experiential Marketing Manager at Park Place.
“It really brought home to me that the Park Place commitment to education is all about connecting people, ideas, inspiration and creativity. These kinds of connections are out there, and makes our Teacher of the Year sponsorship even that more special and personal.”
Thank You, Thank You
“I was honored to attend a ‘Teacher of the Year’ event where I represented Park Place, says Don. “But I was even more honored and proud to be the parent of a teacher.”
“Showing educators that they’re valued is outstanding,” adds Brandon. “I’m really glad that Park Place is willing to show this kind of commitment. Especially since I married into a family of teachers. Jamie’s mother, aunt and grandmother are all or were teachers. It’s important that we honor teachers for the lifelong impact they have on their students.”
So has this connection also spawned a friendship between Don and Brandon?
“Oh yeah,” smiles Brandon. “We’re good pals.”
“Who do you think sold Jamie her Lexus?” teases Don.
2019 was quite the year across Park Place’s Dallas-Fort Worth Locations. Congratulations to all of our teams for these awards:
Park Place Motorcars
Park Place Motorcars Dallas has won the Mercedes-Benz 2019 “Best of the Best” Gold Laurel award, representing the pinnacle of achievement and the absolute best of what the Mercedes-Benz brand has to offer. This is the 13th win for Dallas. Only 52 Mercedes-Benz dealerships out of 384 nationwide received this prestigious distinction.
“All of our dealerships are dedicated to creating exceptional client experiences each and every day,” said Park Place Dealerships CEO Neil Grossman. “It’s especially rewarding when that hard work is recognized nationally bu the luxury brands we represent.”
Park Place Motorcars Grapevine and Park Place Motorcars Fort Worth both won the Mercedes-Benz 2019 “Best of the Best” Silver Laurel award, which acknowledges dealers for their outstanding achievements throughout the year. Only 88 dealers out of the 384 Mercedes-Benz dealerships nationwide have earned this lofty designation. This is the fifth win for Grapevine and the ninth for Fort Worth.
Managers at Park Place Mercedes in Grapevine, Monday, Feb. 3, 2020. (Michael Ainsworth)Managers at Park Place Mercedes in Fort Worth, Monday, Feb. 3, 2020. (Michael Ainsworth)
Both Park Place Motorcars Dallas and Fort Worth dealerships also won the 2019 “Mercedes Benz Financial Valued Partner Award,” the equivalent of “Best of the Best” for Finance.
Park Place BodyWerks
“Park Place BodyWerks Grapevine won the 2019 Lexus Collision Center of the Year designation,” added Grossman. “They are the first such facility to ever win the award back-to-back. They also won the award in 2018.”
Park Place Jaguar Land Rover
Park Place Jaguar Land Rover DFW received two of the highest honors a Jaguar Land Rover dealership can receive: the 2019 “Pride of Jaguar” award and the Land Rover “Pinnacle” award. Both awards are notable for their exclusive designations as “Lyons Elite” and “Wilks Elite,” signifying sales and service leadership in the “Largest Dealer” category. This is Jaguar Land Rover DFW’s ninth “Pride” award and first “Pinnacle” award. JLR North America CEO Joe Eberhardt personally congratulated the dealership on their outstanding achievement.
In addition, Park Place Lexus Plano and Park Place Lexus Grapevine both won the 2019 “Elite of Lexus” award, given to a very select group of dealerships based on customer ratings and a rigorous series of operational and certification requirements. Plano has earned this prestigious award 26 times, while Grapevine has won 19 times.
Bentley Dallas
Last, but certainly not least, Park Place Premier Collection’s Bentley Dallas was named number one for sales in the Central Region in 2019.
“Park Place is proud of our members for their pursuit of excellence in every area of our operation,” concluded Grossman. “The recognition when the pinnacle of success in such a competitive industry is rewarding. But, more importantly, the dedication to customer service is what makes our clients refer to Park Place as ‘My Place.’”
Founded in 1987, Park Place operates 17 full-service dealerships representing luxury brands Lexus, Mercedes-Benz, Porsche, Volvo, Jaguar, Land Rover, Rolls-Royce, Bentley, McLaren, and Maserati. For more info, visit parkplace.com.
The event raised more than $420,000 for the Dallas Stars Foundation, breaking last year’s fundraising record for the most money raised in a single night.
Laughter filled the venue as fans and players bantered back and forth while playing blackjack, roulette, craps, and poker.
“I’ve attended every Stars Casino Night except one,” said 87-year-old Doris Seabolt of Carrollton, who worked as a waitress at Waffle House for 49 years.
“About 10 years ago bad weather prevented her from making it to Casino Night,” explained her daughter Deborah Dunn. “But that’s the only way she would miss it. She looks forward to this event all year. She loves talking to the players.”
A Night of Events
Fans had the opportunity to bid on a selection of autographed memorabilia, including jerseys and hockey sticks signed by current and retired athletes, as well as unique experiences. Guests enjoyed food prepared by III Forks Steakhouse and specialty drinks made with Spanish liqueur Licor 43 and Brown Sugar Bourbon.
“Casino Night is an exciting opportunity for fans to engage with players and coaches,” said Jordan Case, president of Park Place Dealerships (pictured far right in the photo below). “While a fun event for fans, it also helps fund youth programs in our community. Park Place has been a part of Casino Night for the past 15 years. Our brands are perfectly aligned in expecting excellence on the ice and at the dealership for our clients.”
The Dallas Stars Foundation focuses its efforts on providing support to the children in the community through youth hockey programs, youth engagement, health and education. More information is available at www.nhl.com/stars/community
Over the past 30 years, Park Place has helped raise millions of dollars in for more than 300 community organizations across North Texas. Last year, the luxury automotive group introduced Park Place Cares to represent their philanthropic efforts in the arts, medical research, children’s advocacy, and education.
Founded in 1987 with a single Mercedes-Benz dealership on Oak Lawn, Park Place operates 17 full-service dealerships representing luxury brands Lexus, Mercedes-Benz, Porsche, Volvo, Jaguar, Land Rover, Rolls-Royce, Bentley, McLaren, and Maserati. For more info, visit parkplace.com.
Grapevine and Plano Lexus dealerships hosting a children’s book drive
benefiting Reading Partners North Texas
Park Place Lexus dealerships in Grapevine and Plano are hosting a book drive starting February 17 through March 2 to collect children’s books to benefit Reading Partners North Texas.
Drop off new and gently used children’s books for ages newborn-to-seven years old February 17 – March 2 anytime between 8:30 a.m. – 8 p.m. Monday – Friday or 9 a.m. – 6 p.m. Saturday at the Park Place Lexus dealerships in Grapevine or Plano. Then, help spread the word by using the hashtags #LexusBookDrive and #ParkPlaceCares on social media.
Why Books?
A study by the American Academy of Pediatrics established that reading to children of any age awakens regions in their brain responsible for grasping words and key concepts tied to memory, which directly affects their trajectory for lifetime learning. Unfortunately, nearly 40% of children arrive at kindergarten without these basic skills. Consequently, children who start behind usually stay behind, leading to an increase in the dropout rate, especially among low-income students.
“There are a surprising number of families who don’t have a single children’s book in their home,” said Anam Ali, Experiential Marketing Manager at Park Place Dealerships. “For the two weeks leading up to Read Across America Day (March 2), we’re asking the community to help provide books for kids. Every child deserves the opportunity to learn and succeed in life.”
Why Reading Partners North Texas
Reading Partners North Texas has been a part of the Dallas educational landscape since 2012, when they launched a program at George W. Truett Elementary School and Roger Q. Mills Elementary School serving 80 students. Since then, they’ve placed thousands of community volunteers in low-income schools to help kids master basic reading skills. Their one-on-one tutoring empowers students to succeed in reading and in life by engaging community volunteers to provide individualized, personal attention to each student in the program.
Where to Park Your Books
Park Place Lexus Grapevine is located on the northwest corner of State Highway 114 at Minters Chapel Road (901 E. Highway 114) near DFW Airport. Park Place Lexus Plano is located at 6785 Dallas Parkway, on the southwest corner of Spring Creek Parkway and the Dallas North Tollway.
Over the past 30 years, Park Place has helped raise millions of dollars for more than 300 community organizations across North Texas. Last year, the luxury automotive group introduced Park Place Cares to represent their philanthropic efforts in the arts, medical research, children’s advocacy, and education.
Founded in 1987, Park Place operates 18 full-service dealerships representing luxury brands Lexus, Mercedes-Benz, Porsche, Volvo, Jaguar, Land Rover, Karma, Rolls-Royce, Bentley, McLaren, and Maserati. For more info, visit parkplace.com.
An up-close-and-personal look at Park Place’s Auto Auction for area authorized dealers.
It’s 4 p.m. on Wednesday afternoon at Park Place Auto Auction in Plano, and the non-stop auctioneer chatter over the booming loudspeakers is silent now. The twin driveways are devoid of vehicles, while administrators inside the facility quietly wrap up the mounds of paperwork required to transfer ownership of nearly 200 vehicles.
But a mere two hours prior, the place was a buzzing beehive. Sedans, coupes, convertibles, SUVs, crossovers, pickups, minivans, sportscars and other vehicles of every make and manufacture creep slowly yet continuously along parallel driveways while about 200 potential buyers – independent and franchise dealers alike – raise a hand or give a nod and a wink to convey their bids. The din from fast-talking, sharp-eyed auctioneers is loud and urgent. Enormous wall-mounted monitors display a dizzying blur of vehicles and ever-rising numbers for all to see.
“The whole process is actually well under control,” says Kenny Parmentier, Operations Manager of Park Place Auto Auction. “But to outsiders, it tends to look like complete mayhem,” he adds with a chuckle.
Where Did It All Start?
The idea for getting into the auction business came from Park Place President Jordan Case, who wanted to create a clean, comfortable and well-kept environment where authorized dealers could find an extensive selection of both high-performance luxury cars and top-quality vehicles of all kinds, and engage in an efficient, hassle-free purchasing experience. In short, he wanted the auction business to function with the commitment to excellence that makes Park Place, well, Park Place.
More often than not, he’s on hand to savor the experience, which kicks off every Wednesday at 2 p.m. sharp. From that point, a vehicle is sold every 38 seconds. In the next 90 minutes, about 195 out of about 200 vehicles will have changed hands. And then it’s all over. Until next week, when it all starts again.
Where Do the Cars Come From?
Most of the vehicles come from Park Place pre-owned lots where they’ve been for 65 days, the result of trade-ins on something newer and shinier. Or they’re front-line vehicles that are getting long in the tooth as a new model year looms. The auction gives them all a chance to find new homes – and Park Place more room for more desirable pre-owned vehicles that will hopefully turn faster.
Celebrating its two-year anniversary in February, the Park Place Auto Auction business is run in partnership with America’s Auto Auction, a full-service company catering to dealers in 23 locations across 15 states. They handle all the day-to-day activity – checking vehicles in, taking pictures, and handling collections, payments, and titles.
Parmentier works for them, as does his five-member team.
“We’re running at a 95 percent success rate,” he says. “Once a vehicle is sold, the buyer has 48 hours to complete the sale and move the vehicle off the lot. It’s a fast-paced business and really quite exciting. It’s game day!”
In 2019, the business sold 8,647 vehicles or about 720 a month. Those that don’t sell one week – called “reruns” – go through the line again a week later for another shot at success, and are usually snapped up by eagle-eyed bargain hunters.
That certainly wasn’t the case when a 2019 Rolls-Royce and a 2018 McLaren came down the line.
“We don’t get those rarities all that often,” Parmentier grins, “but when we do, they’re show-stoppers!”
Did you know that we have a wide array of Pre-Owned and Certified vehicles in our showrooms and inventory? Introducing the Park Place Pre-Owned event, which is a great way to experience affordable luxury to kick off the new year. With over 1400 Pre-Owned vehicles, including over 700 Certified Pre-Owned models and an array of non-certified Pre-Owned vehicles, there are plenty of cars and SUVs to choose from.
To help guide you during the Park Place Pre-Owned event, we have highlighted notable models across our dealerships that could very well be the next vehicle in your driveway.
If you love responsive handling with a sports car vibe, the Jaguar F-Type offers coupe and convertible options for sale. Whether you enjoy a hard rooftop or want to let the top down during the springtime, drivers will enjoy the experience behind the Jaguar wheel.
The same handling experience can be found with the Range Rover Sport. Whether you are driving around the Dallas tollways during the week or navigating mountainous terrains during vacation, the Range Rover Sport SUV adds more throttle to your commute.
When purchasing the Certified Pre-Owned Jaguar or Land Rover, the CPO warranty covers 7 years from the original in-service date or when your purchase reaches 100,000 total miles, whichever comes first.
The Lexus NX features modern interior design complemented by swift SUV performance. Ever since the NX debuted with its 2015 year model release, drivers have enjoyed the comfortable seating and adaptable cargo space. When purchasing a Certified Pre-Owned NX, L/Certified warranty offers you four complimentary maintenances for two years or 20,000 miles, whichever comes first.
Available at our Premier Collection, the McLaren 720S is ready for action as soon as you the start engine. The 720S is designed to be an everyday vehicle but also pushes the limits of relentless performance. Those interested Certified Pre-Owned McLarens can enjoy an additional 12 months or up to 12,000 miles of McLaren Qualified warranty.
Mercedes-Benz meets the needs of drivers who love the comfortability of a luxury SUV paired with the drivability of a compact sedan. Certified Pre-Owned GLCs are available dating back to 2016 models. Any GLC300 comes with an unlimited mileage Certified Pre-Owned warranty for an additional year – with the possibility to extend coverage for two additional years at the time of purchase.
As SUV growth continues to climb industry-wide, the Porsche Macan is at the forefront of the SUV revolution. Not to mention, the performance crossover SUV is Porsche’s top-selling vehicle. Since its introductory 2015 model, Macan owners have enjoyed the athletic ride paired with the authentic Porsche styling. Owners who purchase a Porsche Certified Pre-Owned model will also enjoy 2 years of unlimited mileage warranty coverage after the expiration of the new vehicle limited warranty.
The top-selling Volvo model concludes the Park Place Pre-Owned Event vehicle watch list. Whether you need additional cargo space for a weekend getaway or daily driver to pick up the kids, the XC90 provides ample room for up to 7 occupants. With additional safety support and cozy comfort, Volvo’s full-size SUV helped the Swedish brand achieve their highest sales volume in 12 years.
With your purchase of a Certified Pre-Owned Volvo, owners will enjoy a 5 year or unlimited-mile warranty coverage from the original in-service date of the car. Additional warranty coverage can also be purchased up to a total of 10 years and unlimited miles at the time of purchase.
If you are in the market to upgrade your vehicle during the Park Place Pre-Owned Event, please visit parkplace.com to find your favorite Pre-Owned options.
They say good things comes to those who wait, but “they” clearly weren’t thinking about the new V8-powered Lexus LC 500 Convertible. Introduced at the Los Angeles International Auto Show, the 2021 LC Convertible will go on sale this summer, but those champing at the bit can place a bid on a one-of-a-kind LC Convertible as quickly as next week at the Barrett-Jackson auction in Scottsdale, Arizona. The auction will take place at approximately 4:30 p.m. Mountain Standard Time on January 17, 2020. Every cent of the hammer price will be split evenly between two very deserving charities – Boys & Girls Clubs of America® and the Bob Woodruff Foundation.
ONE-OF-A-KIND CONVERTIBLE
All 2021 LC 500 Convertibles are powered by an impressive naturally-aspirated V8 engine that produces 471 horsepower and 398 lb-ft of torque, but there are several things that make the LC 500 Convertible auction vehicle* truly one of a kind. For starters, collectors will gush over the fact that the Vehicle Identification Number (VIN) will feature the final six digits of 100001. Based on the Inspiration Series, it will feature the breathtaking Structural Blue exterior paint and elegant white semi-aniline leather interior, but this vehicle will include unique blue brake calipers that are tucked behind the exclusive 21-inch Liquid Graphite-colored forged alloy wheels with gloss black accents. Liquid Platinum color accents can be found on the headlamp garnishes, side intake garnish, side mirrors and taillamps. Inside each door, the auction vehicle will be fitted with carbon-fiber scuff plates with the note: “LC Inspiration Series Launch Exclusive 1 of 1.”
An impressive collection of additional collectibles and experiences are included in the auction package as well. The winner will receive a framed sketch of the LC Convertible, a portfolio with production-line photos and a one-of-one certificate signed by vehicle chief engineers as well as general manager of the Motomachi plant where the vehicle is produced. The auction winner will also receive the very first luggage set from iconic travel brand Zero Halliburton’s new design series with custom Lexus cues – which, importantly, fits nicely into the LC Convertible’s trunk. The highest bidder will also receive a curated driving package that includes a Lexus Performance Driving Experience with brand ambassador Scott Pruett, a three-night hotel stay for two at Pebble Beach Resort, a round of golf for two at Pebble Beach Golf Course, and more.
RAISING MONEY FOR CHILDREN & VETERANS
Every cent raised from the auction of the LC 500 Convertible will be donated to two charities: Boys & Girls Clubs of America and the Bob Woodruff Foundation. Boys & Girls Clubs of America focuses on creating after-school programs for kids and teens across the nation, with the goal being “To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.” The Bob Woodruff Foundation finds, funds and shapes programs benefitting post-9/11 impacted veterans, service members and their families long after their time in uniform.
“We’re very excited to expand our flagship LC family with the launch of the all-new 2021 LC 500 Convertible, but the most important thing about the auction is the money we raise for two amazing charities,” says Lisa Materazzo, vice president, Lexus Marketing. “We’re thrilled to support Boys & Girls Clubs of America in its efforts to provide services to children across the country as well as the Bob Woodruff Foundation’s goal to help our veterans and their families.”
The vehicle will go on the auction block at approximately 4:30 p.m. Mountain Standard Time on Friday, January 17. The vehicle auction page can be found here. Those interested in bidding can do so by either registering as a bidder on Barrett-Jackson.com (click on “Bid”) or on-site in the auction office. In addition to in-person bidding, there are online, phone and absentee options available. The auction can also be viewed live via the Livestream on the home page of Barrett-Jackson.com.
*The LC 500 Convertible prototype on display at Barrett-Jackson will be representative of the actual production vehicle that will be delivered in the summer of 2020.
“It’s nonstop around here, for sure,” says Nick Carimi with a giant smile, clearly expressing that he loves every second of it.
He’s on the phone one moment, then striding to confer with a colleague the next, then out on the service drive to make sure all’s well – it is – then back to his computer to shoot email replies, file reports, follow up service requests and tend to the myriad of things that a Park Place service director does.
His story was far different in 2008, when he arrived in big-city Dallas from small-town Geneva, Ohio, fresh from Edinboro University with a degree in sports management. He had two suitcases and a referral from his half-brother Tony – currently Park Place COO, then Service Director at Motorcars Dallas – about a position with Park Place Lexus Grapevine.
“The economy was tanking, so there weren’t a lot of jobs around that fit my major,” he explains. “And frankly, I didn’t really know what Tony was doing, but he was always talking about how great Park Place was, so I thought this would be a solid opportunity.”
He got the gig as an assistant service manager (ASM) and found that the position’s constant buzz of activity suited his high-energy personality. Then, a dizzying series of transitions throughout the organization saw him in a variety of roles. In 2011, he transferred to Park Place Motorcars Dallas as a service manager, then moved to Motorcars Fort Worth in 2014 as service director, and then to Motorcars Arlington in the same role.
Then he snapped up a sales manager position in 2018, eager to experience “the other side of the house.” And when a position as service director became available at Jaguar Land Rover DFW earlier this year, he grabbed it.
“The past 12 years have just flown by,” he marvels. “With all that movement, I’ve got an extensive network of expertise that I can tap into anytime day or night. That’s a huge benefit to me and to our clients.”
A Strange Find
That network came in handy when late one night, a service tech came into his office with news of an unusual find in a demonstrator vehicle.
“Our CEO, Neil Grossman, tells this story better than me,” Nick says. “But what happened is that a tech found a bag literally stuffed with cash — $50,000. We didn’t know who it belonged to or where it came from, so we quickly put it in the safe while I called around for advice on what to do. The next morning, a gentleman called, quite frantic, explaining that he’d accidentally left an important package in one of our cars and could we help? We took all of the rights steps in confirming his identity and reunited him with his money.”
“But to me, the interesting part of this story is the integrity of our members all down the line,” Nick asserts. “Nobody thought twice about doing the right thing when it would have been easy to do a bad thing and probably get away with it. It’s all about trust and in a nutshell, that’s Park Place.”
In His Spare Time
In his rare spare time, Nick likes to play a little golf. “I have a 30 handicap,” he laughs ruefully. But with a three-year-old boy and a five-month-old girl, he says, “It’s kids, kids, kids all the time. Throw in two absolutely crazy Labradoodles and it’s constant mayhem.”
But he also says he’s incredibly grateful for his home and work life. “There’s good work-life balance and the opportunities to grow at Park Place are remarkable. There’s a great atmosphere throughout the company, and the culture challenges and inspires members to stretch out of their comfort zone, show what they’re capable of and have a lot of fun, too.”
Nick Carimi and Mason Waddell, Valet
To apply for a career at Park Place Dealerships visit our Careers page.
